I paid but the lessons are still locked.
Open the paywall and tap “Restore purchase”. That re-checks your Apple Account. If it
still doesn't unlock, email us with the Apple ID you purchased with and we'll sort it.
How do I cancel?
On your device: Settings → tap your name → Subscriptions → DrawRabbit → Cancel.
Cancelling stops the next renewal; you keep Pro until the current period ends.
The video won't play.
Close the app fully and reopen it. If a lesson still won't load, tell us which one and
what device you're on.
Can I use this without an internet connection?
Yes. Lessons live inside the app, so once it's installed you can draw anywhere.
Where did my progress go?
Progress is stored on your device, so it doesn't move between phones and it's lost if
you delete the app. Accounts that sync across devices are on our list.
When do new drawings arrive?
We add lessons regularly. Turn on notifications and we'll tell you when a new one lands.
I have an idea, or something looks wrong in a lesson.
Please tell us — genuinely. We would rather hear it than not.